Swimming School

​07855 582775

        Treloar School, Holybourne, GU34 4GL

​​07599 657441

Stepping Stones, Undershaw, Hindhead GU26 6AQ

Terms & Conditions

The term is for 10 weeks and we ask that payment be made in full at time of booking. We run our classes right through the academic year with a break for the month of August & 2 weeks for all families over Christmas. Classes can be cancelled 10 days before the start of the course and a full refund will be issued. If a class is cancelled within 10 days of the start of the course then cancellation may be made via email for which a full refund will be issued minus a £25 admin fee plus a deduction for any lessons within the 10 days. If you wish to cancel beyond 10 days into the term we regret that no refund will be issued.
Whilst we recognize that little ones are susceptible to colds & sickness, unfortunately we are unable to offer refunds for missed lessons.


We regret that we are unable to offer an alternative lesson when swimmers are unable to attend their allocated session.  Catch up lessons/credits will not be issued when a swimmer misses their lesson.  
What may seem like a simple request is an impractically huge administrative task when spread across hundreds of swimmers.          
If we need to cancel a lesson for any reason, we will endeavor to inform you as soon as we can & shall make up the lesson at your convenience (usually we will add onto the last week of term)! In the event that we cannot offer a suitable slot we will offer a full refund of the missed lesson.


Sickness & Broken Bones
Please do not bring your child swimming if they have any illness such as chicken pox, an ear infection, impetigo, diarrhoea, conjunctivitis or a bad cold. If your child is sick or has diarrhoea please ensure at least 48 hours before attending a lesson. If in doubt consult your maternal instinct or your GP. Please gain medical clearance before returning from any illness.

With broken bones and similar injuries being comman place with little ones, We regret that unfortunately we are unable to offer refunds in this instance.



Swim Wear & Nappies
All babies & toddlers, to the age of 4 years, regardless of whether they are toilet trained, MUST wear our double nappy system: A disposable nappy with a swim nappy on top. Swim nappies are available to pre order in various colours & designs, 4 sizes at £10 each - (just send me an email with your little ones weight in pound or kilos 24 hours before the class). With respect, no child will be allowed to swim without their swim nappy. We will endeavour to have spares on poolside but please purchase in advance of term beginning. Whilst there are sanitation bins available in the changing rooms at Treloars we do ask that dirty nappies be taken home to be disposed of so as to not put additional pressure on the maintenance to our wonderful pool.

Please see images & size chart below.


Health & Safety
Please could both adult & child shower before entering the swimming Pool. We ask that the little ones use the toilet & blow their noses before the start of the lesson in order to limit trips during the lesson. We advise that pregnant women & those with child in arms wear clean suitable footwear onto poolside to avoid slipping.
Please note that lockers are available. They are key operated & do not require coins. We cannot take responsibility for any damage or loss to belongings. 
Lost property will be collected if found on site & held for 4 weeks - PLEASE do not contact Treloars direct, please contact jules@funflippers.co.uk & I shall arrange collection for you if urgent, alternatively will be held until next lesson. 
Parents of younger children are encouraged to remain on poolside during the lesson (or within the changing areas if less distracting for the child) Please bring water to keep your families hydrated.


Photography
You are welcome to photograph, record your little one in the pool & ask that if any parents do not wish to be part of a group which may be photographed please let me know in advance & I will make provisions. During the summer term we try to schedule in a time for a professional to come in & snap some underwater photographs of our little ones.​


Swimming during pregnancy 
is a particularly good exercise, as the water helps to support your extra weight. This can be a huge relief, especially in the third trimester. And unlike some other forms of aerobic exercise, swimming helps you to feel cool. Swimming also helps to: improve circulation, boost heart & lung function, increase muscle tone & strength, reduce swelling & fluid retention, promote good sleep, fend off fatigue, ease aches & pains.

Lesson Cancellation Policy
We regret that we are unable to offer an alternative lesson when swimmers are unable to attend their allocated session.  Catch up lessons/credits will not be issued when a swimmer misses their lesson.  
What may seem like a simple request is an impractically huge administrative task when spread across hundreds of swimmers.

If we need to cancel a lesson for any reason, we will endeavor to inform you as soon as we can & shall make up the lesson at your convenience (usually we will add onto the last week of term)! In the event that we cannot offer a suitable slot we will offer a full refund of the missed lesson.

Can my baby swim before vaccinations?

NHS guidelines state that you can take your baby swimming at any time, regardless of whether or not they have had their injections. The health & safety testing required for the water in public pools makes the likelihood of transmitting infections very unlikely. The diseases against which your baby is inoculated can not be transmitted in the chlorinated water of the public pool. 

Learning to swim as a child or adult.
Anyone can learn to swim at ANY age. We have all been given the ability to float & technique can be taught at any age. Swimming is hard to beat in terms of a full body workout. Because the water supports the body it puts little strain on the muscles & is cooling & refreshing. Learning to swim brings very rewarding social benefits & is a skill that can be built on throughtout life.